Dear customers and business associates,
The corona virus will probably also have an impact on our business. We try everything to maintain the supply chains to us and to you, but unfortunately we cannot guarantee this, as we too are dependent on the ability of our suppliers to deliver. At the moment, business is not yet prohibited, but this may change at any time and then we will no longer be able to guarantee deliveries to you either.
Due to the current circumstances we do not want to leave you in the dark about the further delivery situation at Autotechnik24. The events are overturning and we cannot give an exact forecast for the next weeks.
We are in constant contact with our suppliers and have organised our business activities in such a way that we can remain capable of acting, but in case of a ban on business activities we cannot resist and have to accept this.
Unfortunately, parts of our supply chains are already affected and delays may occur. Although we have most of the parts directly in stock, there are also less frequently needed items that we delivere directly from our suppliers. In some cases it can therefore happen that we cannot process your orders completely or with delays. In such cases, we will contact you and discuss with you how the order should be carried out. In such cases, we may delay the missing parts and deliver them later or, if you wish, cancel the order in whole or in part.
Cash on delivery shipments are currently only possible within Germany, but these are usually delivered to the nearest branch near the recipient and must be picked up there. The reason for this is that the hygiene conditions for employees and customers in the stores are sufficient for this delivery, which cannot be guaranteed at the recipient's address.
Parcel shipments to New Zealand and Singapore cannot be made until further notice due to problems with transport, customs clearance and/or delivery in the destination area.
Deliveries to the United States of America (USA) are possible again with immediate effect, but transport capacities are currently in short supply because air traffic to the USA is still severely restricted. Delays in transit times must therefore be expected. We recommend that you only select the shipping option "Premium.
For all other international shipments, delays may occur due to the current situation. These may be caused by changes in transport procedures (e.g. border controls), in international transport (e.g. discontinuation of flights previously used for transport) and also in delivery in the destination country (e.g. protective regulations and quarantine measures).
For the following countries, delivery or collection of shipments is currently not possible due to restrictions in the respective country:
Antigua and Barbuda
Congo, Democratic Republic of
Korea, Republic of
Papua New Guinea
St. Helena/Ascension/Tristan da Cunha
Saint Kitts and Nevis
Saint Vincent and the Grenadines
Trinidad and Tobago
Wallis and Futuna
Central African Republic
We very much regret these restrictions; these are measures that are unfortunately unavoidable.
If there are any serious changes, we will inform you promptly via the communication channels available to us.
We wish you all the best and hope that the economic loss for all of us will be kept within reasonable limits.